Collection of Information:

At KupiClean Cleaning Services, we value your privacy and are committed to protecting your personal information. When you use KupiClean Cleaning Services, we may collect certain information, including your name, address, contact details, and payment information. This information is necessary for KupiClean Cleaning Services to provide the requested services and ensure a seamless customer experience.

Use of Information:

KupiClean Cleaning Services uses the collected information to schedule and deliver our cleaning services, communicate with you about your appointments, process payments, and address any inquiries or concerns you may have. We may also use the information to improve our services and personalize your experience.

Data Security:

KupiClean Cleaning Services has implemented appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We adhere to Canadian data protection laws and industry best practices to ensure the security of your data. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Third-Party Disclosure:

KupiClean Cleaning Services does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our services, such as payment processors or software providers. These third parties are contractually bound to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Data Retention:

KupiClean Cleaning Services retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. When we no longer require your information, we will securely dispose of it in accordance with applicable laws and regulations.

Your Rights:

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about the handling of your data, please contact KupiClean Cleaning Services at info@kupiclean.com.

Terms of Use

Service Agreement:

By using KupiClean Cleaning Services, you agree to comply with and be bound by these Terms of Use. These terms govern the relationship between you, the customer, and KupiClean Cleaning Services regarding the provision of cleaning services.

Service Scope:

KupiClean’s cleaning services cover a range of offerings, including home cleaning, office cleaning, and move-in/move-out cleaning. The specific details of the services to be provided, such as frequency, duration, and any additional instructions, will be agreed upon before each appointment.

Pricing and Payment:

The pricing for our cleaning services will be clearly communicated to you prior to booking. Payment for the services is due at the time of booking or as otherwise agreed. KupiClean Cleaning Services accepts various payment methods, and all transactions are processed securely.

Customer Responsibilities:

As the customer, you are responsible for providing accurate and complete information when scheduling KupiClean Cleaning Services. You must ensure that our staff has access to the premises and any necessary equipment or supplies. Please communicate any specific instructions, security protocols, or concerns regarding the cleaning service to us.

Liability:

While KupiClean Cleaning Services takes great care in providing our cleaning services, we cannot be held liable for any damages or losses that may occur during or as a result of the cleaning service. We recommend that you secure any valuable or fragile items before our arrival. Please report any claims or concerns to KupiClean Cleaning Services promptly for resolution.

Termination:

Either party may terminate the service agreement with reasonable notice. KupiClean Cleaning Services reserves the right to refuse or terminate services if we deem it necessary or if you violate any terms outlined in this agreement.

By using KupiClean Cleaning Services, you acknowledge and agree to these Privacy Policy and Terms of Use. These policies may be updated periodically, and the most recent versions will be available on our website. It is your responsibility to review these policies and remain informed of any changes.

If you have any questions or require further information about our privacy practices or terms, please contact us at info@kupiclean.com.

Contact Us

Email: info@kupiclean.com